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Terms & Conditions

Terms and Conditions

Please note that Delizio Catering Pte Ltd will collect your name, email and phone number to contact you regarding your enquiry submitted through the enquiry and order forms.

T&Cs for Festive menu:

  • Actual delivery may vary 30 minutes before and after the stipulated delivery timing
  • Buffet Delivery Charge: $60 (Additional surcharge of $20 for CBD area)
  • Mini Buffet Delivery Charge: $45 (Additional surcharge of $10 for CBD area)
  • Menus and dishes are subjected to changes or withdrawal without prior notice at the sole discretion of the company
  • Booking is based on first come first served basis
  • Not valid in conjunction with any other promotions or vouchers
  • No rental of porcelain ware and service staff available for this festive menu
  • No delivery to Sentosa and Jurong Island

Note:

  • Based on NEA regulation, food with warmers and setup is best consumed within 3 hours.
    Food without warmers is best consumed within 1 hour.
  • Please note that orders have to be made 2 days in advance.
  • Working days & hours refer to Monday to Friday (except public holiday) 9 am to 6 pm
  • Delizio Catering reserves the right to change any T&C without any prior notice

Delivery (varies for Festive menu):

  • Delivery time: 8.30am – 7.00pm (additional surcharge may apply outside stated timing)
  • Early surcharge of $50.00 is chargeable for delivery before 8.30am
  • Late surcharge of $50.00 is chargeable for delivery after 7.30pm
  • Late surcharge of $50.00 is chargeable for collection after 10.30pm to 12.00am
  • Surcharge of $50.00 is chargeable for collection for next working day
  • Delivery Charge (Regular Buffet): $45 ($48.15 with GST)
  • Delivery Charge (Drop Off): $35 ($37.45 with GST)
  • Delivery Charge (Half Day Seminar): $60 ($64.20 with GST)
  • Delivery Charge (Full Day Seminar): $80 ($85.60 with GST)
  • Additional $20 ($21.40 with GST) is applicable for delivery to offshore and
    $10 ($10.70 with GST) for CBD Area (Postal code starting with first 2 digits 01 – 08, 17 – 19, 22, 23)
  • A surcharge of $30 – $80 is applicable for delivery to the venue without lift landing
  • Additional surcharge of $80.00 is applicable for extra buffet point for lesser than 80 pax
  • Actual delivery time will vary +/- 30mins from stipulated delivery time
  • Order must be confirmed at least 3 working days before the delivery date and subjected to availability

Rental Services:

  • Extra table (3ft x 3ft) with skirting – $10.00 each
  • Stools – $1.00 each
  • Porcelain wares, silverware & glassware – $4.00 each

(Minimum of 2 staff required for 30pax)

  • Service Staff is at $80/ staff for 3 hours
  • A chef is at $120/chef for 3 hours

Live Station:

  • Minimum order for 100 people
  • 2 live cooking stations OR 1 live cooking station with 1 buffet order
  • Surcharge of $150.00 for catering of only 1 live station

Cancellation of order:

  • Notice of cancellation must be made at least 72 hours in advance
  • 50% of the total bill will be chargeable for cancellation with less than 48 hours notice
  • 100% of the total bill will be chargeable for cancellation with less than 24 hours notice
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